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A-Tec Computer
is your lower-cost alternative to larger computer stores' service
centers. I provide quick service and genuine personal attention to your
computing needs. My specialties are in residential issues but I
also respond to commercial requests.
Areas of service include Nicholasville, Lexington,
Versailles, Richmond, Georgetown, Danville, Lancaster and nearby
Kentucky communities.
Windows
10 and 11:
Setup, Training and Solutions...
I have had extensive experience with setting up new computers with Windows 10
& 11
and customizing the new system to the new owner. If you are
coming from another computer with Windows, the setup may lead you in
directions with end results that are different than what you had.
I can make the transition seamless.
You will probably want your bookmarks, passwords and personal data
transferred and get your existing printer installed. I can ease that transition.
Allowing me to set it up, I can configure the best Windows settings so your
computer runs lean with minimal notifications and distractions and also give you some training that will give you a fantastic new-computer experience
rather than a frustrating guessing game filled with pop-ups and
notices to which you won't know if you are being scammed or if you are supposed to react.
If you want your new
Windows operating system to really perform, consider letting me
do the initial setup right. And
it
doesn't have to be new - I can do the same with existing Windows systems
that are already set up.
Check out my Windows setup page.
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Fake warnings on the Internet
Trick emails wanting a response from you
IMPORTANT!!!
Don't be fooled, don't call the number, don't reply, don't let them
in!
There are popup
warnings originating from the Internet pretending to come from your computer. They are
everywhere and these are tricks! If you see a number, DO
NOT CALL IT. Do not ever let anyone you don't know take
remote control of your computer. This is the beginning of a
scam.
Viruses and malware
are on the decline but Internet trickery is on the rise. If
you see a full-screen pop-up showing you a phone number to call, IT
IS A TRICK. Just close the browser
window using Ctrl-Alt-Delete then to Task
Manager to close the browser process(es). This will shut down the
full-page popup disguised as a warning.
If you get an email
regarding something for which you owe money, a product you don't
remember ordering, a service you did not buy, an email from PayPal,
or EVEN YOUR BANK, scrutinize it carefully and assume it is a trick.
If in doubt, call your bank using the number you have called before
or the number on the back of your credit card. NEVER call the number
that is in the email.
They want you to
allow them access to your computer to get your money. More
ruthless scammers will put a hidden remote desktop application on
your computer, change your password to lock you out until you pay
ransom. They cannot do this unless you open the door for them.
More about this here. |
Comprehensive Computer Services
A-Tec offers
reasonably-priced solutions to a multitude of computing and technology
issues. I have a creative can-do attitude but at the same time, I
can also see the last domino fall and will recognize early on when a
repair may involve more money than the issue is worth.
My diagnosis is free and I realize that this policy does not always generate
immediate business, but my strong business ethic is to honestly advise
potential customers based on what I would do if it were my issue.
Sometimes it's better to cut your losses and NOT repair a computer.
I will give you some possible repair options and then advise you on what I
would do.
Virus / malware removal is
a specialty
Expert malware / virus removal.
PLEASE do not call phone numbers you may encounter that are presented as
part of a warning. These warnings are always fakes. The person on the
other end of the line will want to snare you into a subscription service
or worse.
If in doubt, call me instead - I will make sure your system is clean, updated, and tell
you how to recognize the difference between scams and legitimate notices.
Actual malware? Before
attempting to repair what seems to be a malware infection on your own,
please read this warning note. I use my own systematic technique
which succeeds without data loss, file damage or system changes where
others may tell you a reformat/reinstall is necessary. I can
usually completely reverse even the worst infection during a house-call which is
the same rate as a pickup & return.
Click
here for my rates and also read about my
malware removal
procedure.
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Professionally
Certified,
Insured, and Licensed
Drop-off, on-site, and remote service
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Malware /
Virus Removal
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Wireless Issues
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Hardware / Software
Glitches
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Laptop Screen Replacement
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System Upgrades
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Network Setup /
Troubleshooting
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Windows Reinstallations
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New System Set-up
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Instruction / Tutoring
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