A-Tec Computer

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  A-Tec Computer is your lower-cost alternative to larger computer stores' service centers.  I provide quick service and genuine personal attention to your computing needs.  My specialties are in residential issues but I also respond to commercial requests.

Areas of service include Nicholasville, Lexington, Versailles, Richmond, Georgetown, Danville, Lancaster and nearby Kentucky communities.
 


Windows 7 Stuck Update Problem...

MIcrosoft seems to have gotten some Windows 7 users into an issue where Windows Updates on some Windows 7 systems is broken and the update routine is not able check for or install new updates.  Repair updates have been offered by Microsoft that address this issue but if your Windows Update service is broken, it can't get Microsoft's fix.

If your system seems to be offered the same updates or after a manual update check it spins and spins, it is affected.  I have a solution for this that can be done onsite or remotely.

It's important that your Windows updates occur.


Windows 10: Setup, Training and Solutions...

New computers are being shipped with Windows 10 and it may be quite different than what you are used to. Things are obviously different than Windows 7 and it begins when you first turn on a brand new computer and select "Use Recommended Settings" instead of "Customized Settings".

If you want your new Windows 10 operating system to look and behave more like Windows 7, not divulge information of you and your contacts with Microsoft, then call me before you even open the box.

And it doesn't have to be new - I can do the same with Windows 10 systems that are already set up.

Check out my Windows 10 page.


Fake Warnings on the Web: Don't be fooled, don't call the number, don't let them in....

These popup warnings are everywhere and they are tricks!  Do not ever let anyone you don't know take remote control of your computer.

The new technique is to scare the user with a fake warning which convinces the user to allow a scammer remote access. They might quickly use a built-in Windows encryption utility to lock the computer.  When the user finally suspects a scam and hangs up, they later discover they have been locked out of their computer the first time the computer is restarted.

As actual viruses in the wild are on the decline, Internet trickery is on the rise.  If you see a full-screen pop-up with a phone number on it, IT IS A TRICK.  Do not call the number.  Just close the window.  Ctrl-Alt-Delete > Task Manager


Comprehensive Computer Services
A-Tec offers reasonably-priced solutions to a multitude of computing and technology issues.  I have a creative can-do attitude but at the same time, I can also see the last domino fall and will recognize early on when a repair may involve more money than the issue is worth.

My diagnosis is free (less travel) and I realize that this policy does not always generate immediate business, but my strong business ethic is to honestly advise potential customers based on what I would do if it were my issue.  Sometimes it's better to cut your losses and NOT repair a computer.  I will give you some possible repair options and then advise you on what I would do.
 

Virus / malware removal is a specialty
Expert malware / virus removal.  PLEASE do not call phone numbers you may encounter that are presented as part of a warning.  These warnings are fakes.  The person on the other end of the line will want to snare you into a subscription service.  Call me instead - I will make sure your system is clean, updated, and tell you how to recognize scams and legitimate update notices.

Before attempting to repair what seems to be a malware infection on your own, please read this warning note.  I use my own systematic technique which succeeds without data loss, file damage or system changes where others may tell you a reformat/reinstall is necessary.  I can usually completely reverse even the worst infection during a house-call which is the same rate as a pickup & return.

Click here for my rates and also read about my malware removal procedure.
 

 

 

 

 


Professionally Certified,
Insured, and Licensed




Drop-off, on-site, and remote service
 

  • Malware / Virus Removal
  • Wireless Issues
  • Hardware / Software Glitches
  • Laptop Screen Replacement
  • System Upgrades
  • Network Setup / Troubleshooting
  • Windows Reinstallations
  • New System Set-up
  • Instruction / Tutoring



 
   
 

Copyright 2017 A-Tec Computer

 

 

 

 

 

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