A-Tec Computer

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  A-Tec Computer is your lower-cost alternative to larger computer stores' service centers.  I provide quick service and genuine personal attention to your computing needs.  My specialties are in residential issues but I also respond to commercial requests.

Areas of service include Nicholasville, Lexington, Versailles, Richmond, Georgetown, Danville, Lancaster and nearby Kentucky communities.
 


Windows 10 and 11: Setup, Training and Solutions...

I have had extensive experience with setting up new computers with Windows 10 & 11 and customizing the new system to the new owner.  If you are coming from another computer with Windows, the setup may lead you in directions with end results that are different than what you had.  I can make the transition seamless.  You will probably want your bookmarks, passwords and personal data transferred and get your existing printer installed.  I can ease that transition.

Allowing me to set it up, I can configure the best Windows settings so your computer runs lean with minimal notifications and distractions and also give you some training that will give you a fantastic new-computer experience rather than a frustrating guessing game filled with pop-ups and notices to which you won't know if you are being scammed or if you are supposed to react.

If you want your new Windows operating system to really perform, consider letting me do the initial setup right.  And it doesn't have to be new - I can do the same with existing Windows systems that are already set up.

Check out my Windows setup page.


Fake warnings on the Internet
Trick emails wanting a response from you

IMPORTANT!!!
Don't be fooled, don't call the number, don't reply, don't let them in!

There are popup warnings originating from the Internet pretending to come from your computer.  They are everywhere and these are tricks!  If you see a number, DO NOT CALL IT.  Do not ever let anyone you don't know take remote control of your computer.  This is the beginning of a scam.

Viruses and malware are on the decline but Internet trickery is on the rise.  If you see a full-screen pop-up showing you a phone number to call, IT IS A TRICK.  Just close the browser window using Ctrl-Alt-Delete then to Task Manager to close the browser process(es).  This will shut down the full-page popup disguised as a warning.

If you get an email regarding something for which you owe money, a product you don't remember ordering, a service you did not buy, an email from PayPal, or EVEN YOUR BANK, scrutinize it carefully and assume it is a trick.  If in doubt, call your bank using the number you have called before or the number on the back of your credit card. NEVER call the number that is in the email.

They want you to allow them access to your computer to get your money.  More ruthless scammers will put a hidden remote desktop application on your computer, change your password to lock you out until you pay ransom.  They cannot do this unless you open the door for them.

More about this here.


Comprehensive Computer Services
A-Tec offers reasonably-priced solutions to a multitude of computing and technology issues.  I have a creative can-do attitude but at the same time, I can also see the last domino fall and will recognize early on when a repair may involve more money than the issue is worth.

My diagnosis is free and I realize that this policy does not always generate immediate business, but my strong business ethic is to honestly advise potential customers based on what I would do if it were my issue.  Sometimes it's better to cut your losses and NOT repair a computer.  I will give you some possible repair options and then advise you on what I would do.
 

Virus / malware removal is a specialty
Expert malware / virus removal.  PLEASE do not call phone numbers you may encounter that are presented as part of a warning.  These warnings are always fakes.  The person on the other end of the line will want to snare you into a subscription service or worse.  If in doubt, call me instead - I will make sure your system is clean, updated, and tell you how to recognize the difference between scams and legitimate notices.

Actual malware?  Before attempting to repair what seems to be a malware infection on your own, please read this warning note.  I use my own systematic technique which succeeds without data loss, file damage or system changes where others may tell you a reformat/reinstall is necessary.  I can usually completely reverse even the worst infection during a house-call which is the same rate as a pickup & return.

Click here for my rates and also read about my malware removal procedure.
 

 

 

 

 


Professionally Certified,
Insured, and Licensed




Drop-off, on-site, and remote service
 

  • Malware / Virus Removal
  • Wireless Issues
  • Hardware / Software Glitches
  • Laptop Screen Replacement
  • System Upgrades
  • Network Setup / Troubleshooting
  • Windows Reinstallations
  • New System Set-up
  • Instruction / Tutoring



 
   
 

© Copyright 2023 A-Tec Computer

 

 

 

     

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