is your lower-cost alternative to larger computer stores' service
centers. I provide quick service and genuine personal attention to your
computing needs. My specialties are in residential issues but I
also respond to commercial requests.
Areas of service include Nicholasville, Lexington,
Versailles, Richmond, Georgetown, Danville, Lancaster and nearby
7 Stuck Update Problem...
MIcrosoft seems to have gotten some Windows 7 users into an issue
where Windows Updates on some Windows 7 systems is broken and the
update routine is not able check for or install new updates.
Repair updates have been offered by Microsoft that address this issue but if your Windows Update
service is broken, it can't get Microsoft's fix.
system seems to be offered the same updates or after a manual update
check it spins and spins, it is affected. I have a solution for
this that can be done onsite or remotely.
It's important that your Windows updates occur.
Setup, Training and Solutions...
New computers are being shipped with Windows 10 and it may be quite different than what you are used to. Things are
obviously different than Windows 7 and it begins when you first turn on a
brand new computer and select "Use Recommended Settings" instead of
If you want your new
Windows 10 operating system to look and behave more like Windows 7,
not divulge information of you and your contacts
with Microsoft, then call me before you even open the box.
doesn't have to be new - I can do the same with Windows 10 systems
that are already set up.
my Windows 10 page.
Fake Warnings on the Web:
fooled, don't call the
number, don't let them in....
These popup warnings are everywhere and they are tricks! Do
not ever let anyone you don't know take remote control of your
technique is to scare the user with a fake warning which convinces
the user to allow a scammer remote access. They might quickly use a built-in Windows encryption
utility to lock the computer. When the user finally suspects a
scam and hangs up, they later discover they have been locked out of
their computer the first time the computer is restarted.
As actual viruses in the wild are on the decline, Internet trickery
is on the rise. If you see a full-screen pop-up with a phone
number on it, IT IS A TRICK. Do not call the number.
Just close the window. Ctrl-Alt-Delete > Task Manager
Comprehensive Computer Services
reasonably-priced solutions to a multitude of computing and technology
issues. I have a creative can-do attitude but at the same time, I
can also see the last domino fall and will recognize early on when a
repair may involve more money than the issue is worth.
My diagnosis is free (less
travel) and I realize that this policy does not always generate
immediate business, but my strong business ethic is to honestly advise
potential customers based on what I would do if it were my issue.
Sometimes it's better to cut your losses and NOT repair a computer.
I will give you some possible repair options and then advise you on what I
Virus / malware removal is
Expert malware / virus removal.
PLEASE do not call phone numbers you may encounter that are presented as
part of a warning. These warnings are always fakes. The person on the
other end of the line will want to snare you into a subscription service
Call me instead - I will make sure your system is clean, updated, and tell
you how to recognize scams and legitimate update notices.
attempting to repair what seems to be a malware infection on your own,
please read this warning note. I use my own systematic technique
which succeeds without data loss, file damage or system changes where
others may tell you a reformat/reinstall is necessary. I can
usually completely reverse even the worst infection during a house-call which is
the same rate as a pickup & return.
here for my rates and also read about my
Insured, and Licensed
Drop-off, on-site, and remote service
Hardware / Software
Laptop Screen Replacement
Network Setup /
New System Set-up
Instruction / Tutoring