A-Tec Computer

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  Computer Services:
  • Diagnoses & Repairs
  • Windows 10 & 11 upgrades, training, setup, modifications
  • Solutions for poor wireless coverage
  • Virus, Spyware, Malware, Root-kit Removal
  • New Computer Setup
  • Boot Failure Repairs
  • Laptop LCD Screen Replacement
  • Laptop Power Jack and Keyboard Repair
  • Operating System Optimization (computer speed-up)
  • Computer Updates and Cleanup
  • Operating System Reinstallation
  • Operating System Recovery
  • Hardware Upgrades
  • Hard Drive Replacement / Up-sizing / Cloning
  • Printer Setup / Installation / Troubleshooting
  • Software Installations / Troubleshooting (QuickBooks, etc.)
  • Data Backup / Transfer
  • Password Recovery / Reset
  • Lost Data and File Recovery
  • Dust Removal / Physical Cleaning
  • Network / Wireless Setup & Troubleshooting
  • HDTV / NetFlix Setup
  • Instruction, Education
  • General Computer-Related Help (examples):
    • Laptop won't connect to my wireless router.
    • No one can hear me on Skype or Zoom.
    • Computer is slow.
    • Printer has stopped working.
    • I can't scan to a PDF.
    • What's a PDF?
    • My drive is full.
    • Internet provider says everything's OK on their end but I can't get online.
    • There's no sound.
    • My volume icon is gone.
    • What happened to my menu bar in Microsoft Word?
    • My media player no longer works.
    • What products do you recommend?







Full time service availability - I am always on-call.  I am usually available on short notice anytime during the weekdays, evenings, most weekends and even most holidays.  Your emergency is my emergency.



My service area is the Jessamine, Fayette, Woodford, Madison, Scott, and Boyle county region in Kentucky but I can travel farther within reason.  Out-of-area house-call/pickup rates for areas not shown below are based on mileage and I'll tell you the charge beforehand.

My ultimate goal is resolving your issues for a reasonable fee.  One-hour rates are simple so you know what you will pay going in: 


House-call / pick up, repair, and return You drop off and pick up
Jessamine $70


Fayette $80
Madison $95
Woodford $95
Garrard / Boyle $90
Scott $95

Above rates are labor only, for the first hour. After the first hour, $30 per half hour applies.  Parts are extra.

Here are just a few common issues which would likely fall in the fee range outlined above:

  • Virus & Malware Removal
  • Operating System Repair
  • System Cleanup / Tune-up / Optimization
  • Software Glitches
  • Hardware Problems (printer, wireless router)
  • Internal case cleaning / dust removal
  • CD/DVD burner replacement (rate plus parts)
  • Fan or power supply replacement in desktop PC (rate plus parts)
  • Upgrade such as a video or sound card in desktop PC (rate plus parts)
A discount applies for multiple issues. Put together a list of things you want done and I'll give you a quote. It will be very reasonable.  Issues requiring laptop disassembly require an additional fee.

If an issue can be solved by me accessing your desktop using secure remote-desktop software, the charge is $30 per half-hour.

Windows 10 and 11 Installations:

There's a way I install Windows that results in a fully optimized operating system with everything you need and nothing you don't versus trying to do it on your own and being led down a path where an automated setup is suggesting the turns.  Often these turns are not in your best interest and end with you paying a needless subscription fee.  With me setting up a new system, you will be getting a clean operating system customized for you, the software that you will need down the road, Menu / Desktop customizations, and I will teach you about the organization and the operation of your computer.

I do not use "cookie-cutter" images because every computer has a different set of hardware components and every user has different needs.  I know what is needed on a day-to-day basis by most of us. I also know how to tweak an installation so Windows starts up fast and reacts snappy.  Most importantly, I know how to configure Windows so that the "good" things remain running and the "bad" things and irritating notifications are disabled from the start.

My complete setup means your computer will be ready for the real world.  All add-ons will already be installed so that all web sites work properly and your computer will already know how to handle the files normally encountered.

If I quote you a house-call / pick-up rate, this service will include a complete set-up including your printer.

New Computer Setup:

If you are considering a new computer, I will be happy to recommend a machine.  I know what hardware levels and features to look for and I can find the best price.  Often, people just buy the most expensive thing on their own thinking overkill is a good thing.  That can cost hundreds more than what you could have paid.  Discuss it with me first. 

And if you would like my expert setup, do not purchase any additional software like an antivirus before talking to me.  Before you pay extra at the checkout, give an online company a credit card number to activate an anti-virus, purchase a maintenance plan or a reoccurring backup service for your new computer, consider letting me show you how to avoid additional expenses.

After my setup, your computer will be safer, will already know how to open commonly encountered files, and you will have an increased knowledge about your system and will be more self-sufficient and confident.  You will also own a computer that will run faster for a longer period of time without maintenance or service.

Here are a few steps that I do and if onsite, I will explain things as I go along:

  • Customize and train you on your Start Menu and personal data folders.
  • Update the operating system to the most recent build.
  • Remove unneeded operating system files from previous installations which can save 5-20GB of hard disk space.
  • Remove and/or disable the "nag-ware" and "bloat-ware" and the associated pop-ups that come installed on most new computers.
  • De-clutter your desktop of unneeded icons and add the ones you need.
  • Remove memory-consuming hidden apps.
  • Remove the soon-to-expire trial software (anti-virus, word-processing, etc.) and install better or equal offerings which are free.
  • Disable unneeded background programs which can slow down your system.
  • Install several of my favorite applications to make your life easier and your computer "smarter".
  • Review your email situation and offer recommendations if needed.
  • Teach you about your system if desired:
    • Windows menu, settings, and navigation
    • Data backup: why, what and how
    • System maintenance
    • Printing and scanning
    • Proactive and defensive protection from malware and viruses
    • Any other questions you may have

For someone that has invested into a new Windows 11 machine but is unfamiliar with it, this is money well spent and will mean a night and day difference in performance and understanding.



House Calls:

Many quick-fixes can be done on-site in your home or business.  Total for an on-site call lasting 1-hour or less is the same as pickup/return service - Jessamine County is $70, Fayette is $80, and Madison and Woodford are $90.

Time-consuming on-site solutions like complete system setup, large data transfers, time-consuming issues, or operations on slow-running systems are charged the regular fee plus $30 per half hour after the 1st hour - I will be able to tell if more time is required and you can make the decision beforehand . Virus removal, system optimization, or basic networking setups usually fall in the one-hour rate.  A total reinstall of Windows will take longer and should be done in my shop.

Estimates I offer will be honored. I only charge cost for parts needed - there is never a markup on parts and my work is guaranteed - if I can't fix it, you don't pay.  Call me for a quote on anything not listed above.

Fill out my CONTACT FORM -- (click here)-- to reach me.

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