Fees:
My service area is the Jessamine, Fayette, Woodford, Madison,
Scott, and Boyle county region in Kentucky but I can travel farther within
reason. Out-of-area house-call/pickup rates for areas not shown
below are based on mileage and I'll tell you the charge beforehand.
My ultimate goal is
resolving your issues
for a reasonable fee. One-hour rates are simple so you know what you will pay going in:
|
County |
House-call /
pick up, repair, and return |
You drop off and
pick up |
|
Jessamine |
$70 |
$65 |
|
Fayette |
$80 |
|
Madison |
$95 |
|
Woodford |
$95 |
|
Garrard / Boyle |
$90 |
|
Scott |
$95 |
|
Above rates are labor only, for the first hour. After the first
hour, $30 per half hour applies. Parts are extra. |
Here are just a few common issues which would likely fall in the fee
range outlined above:
-
Virus & Malware Removal
-
Operating System Repair
-
System Cleanup / Tune-up /
Optimization
-
Software Glitches
-
Hardware Problems (printer,
wireless router)
-
Internal case cleaning / dust
removal
-
CD/DVD burner replacement (rate
plus parts)
-
Fan or power supply replacement in
desktop PC (rate plus parts)
-
Upgrade such as a video or sound
card in desktop PC (rate plus parts)
A discount applies for multiple issues. Put
together a list of things you want done and I'll give you a quote. It
will be very reasonable. Issues requiring laptop disassembly
require an additional fee.If an issue can be
solved by me accessing your desktop using secure remote-desktop
software, the charge is $30 per half-hour.
Windows 10 and 11 Installations:
There's a way I install Windows
that results in a fully optimized operating system with everything
you need and nothing you don't versus trying to do it on your own and
being led down a path where an automated setup is suggesting the turns.
Often these turns are not in your best interest and end with you paying
a needless subscription fee.
With me setting up a new system, you will be getting a clean operating
system customized for you, the software that you will need down the
road, Menu / Desktop customizations, and I will teach you about the
organization and the
operation of your computer.
I do not use
"cookie-cutter" images because every computer has a different set of
hardware components and every user has different needs.
I know what is needed on a day-to-day
basis by most of us. I also know how to tweak an installation so
Windows starts up fast and reacts snappy. Most importantly, I
know how to configure Windows so that the "good" things
remain running
and the "bad" things and irritating notifications are disabled from the start.
My complete setup means your computer will be ready for the real
world. All add-ons will already be installed so that all web
sites work properly and your computer will already
know how to handle the files normally encountered.
If I quote you a house-call /
pick-up rate, this service will include a complete set-up including
your printer.
New Computer Setup:
If you are considering a new computer, I will
be happy to recommend a machine. I know what hardware levels and
features to look for and I can find the best price. Often, people
just buy the most expensive thing on their own thinking overkill is a
good thing. That can cost hundreds more than what you could have
paid. Discuss it with me first.
And if you would like my expert setup, do
not purchase any additional software like an antivirus before talking to
me. Before you pay extra at the
checkout, give an online company a credit card number to activate an
anti-virus, purchase a maintenance plan or a reoccurring backup service
for your new computer, consider letting me show you how to avoid
additional expenses.
After my setup, your computer will be safer, will already know how to open commonly
encountered files, and you will have an increased knowledge about your
system and will be more self-sufficient and confident. You will
also own a computer that will run faster for a longer period of time
without maintenance or service.
Here are a few steps that I
do and if onsite, I will explain things as I go along:
-
Customize and train you on your Start Menu and personal
data folders.
-
Update the operating system to the most recent build.
-
Remove unneeded operating system files from previous
installations which can save
5-20GB of hard disk space.
-
Remove and/or disable the "nag-ware" and
"bloat-ware" and the
associated pop-ups that come installed on most new computers.
-
De-clutter your desktop of unneeded icons and add the
ones you need.
-
Remove memory-consuming hidden apps.
-
Remove the soon-to-expire trial software
(anti-virus, word-processing, etc.) and install better or equal
offerings which
are free.
-
Disable unneeded background programs which can
slow down your system.
-
Install several of my favorite applications to make your
life easier and your computer "smarter".
-
Review your email situation and offer recommendations if
needed.
-
Teach you about your system if desired:
-
Windows menu, settings, and navigation
-
Data backup: why, what and how
-
System maintenance
-
Printing and scanning
-
Proactive and defensive protection from malware and
viruses
-
Any other questions you may have
For someone that has
invested into a new Windows 11 machine but is unfamiliar with it, this
is money well spent and will mean a night and day difference in
performance and understanding.
House Calls:
Many quick-fixes can be done on-site
in your home or business. Total for an on-site call lasting 1-hour or
less is the same as pickup/return service - Jessamine County is $70,
Fayette is $80, and Madison and Woodford are $90.
Time-consuming on-site solutions like complete system setup, large data transfers,
time-consuming issues, or operations
on slow-running systems are charged the regular fee plus $30 per half
hour after the 1st hour - I will be able to tell if more time is
required and you can make the decision beforehand . Virus removal,
system optimization, or basic networking setups usually fall in the
one-hour rate. A total reinstall of Windows will take longer and
should be done in my shop.
Estimates I offer will be honored. I only charge cost for parts needed -
there is never a markup on parts and my work is guaranteed - if I can't
fix it, you don't pay. Call me for a quote on anything not listed above.
Fill out my CONTACT FORM --
(click here)--
to reach me.
Licensed &
Insured
|
|
