My service area is the Jessamine, Fayette, Woodford, Madison,
Scott, and Boyle county region in Kentucky but I can travel farther within
reason. Out-of-area house-call/pickup rates for areas not shown
below are based on mileage and I'll tell you the charge beforehand.
My ultimate goal is
resolving your issues
for a reasonable fee. One-hour rates are simple so you know what you will pay going in:
pick up, repair, and return
You drop off and
Garrard / Boyle
Above rates are labor only, for the first hour. After the first
hour, $30 per half hour applies. Parts are extra.
Here are just a few common issues which would likely fall in the fee
range outlined above:
A discount applies for multiple issues. Put
together a list of things you want done and I'll give you a quote. It
will be very reasonable. Issues requiring laptop disassembly
require an additional fee.
Virus & Malware Removal
Operating System Repair
System Cleanup / Tune-up /
Hardware Problems (printer,
Internal case cleaning / dust
CD/DVD burner replacement (rate
Fan or power supply replacement in
desktop PC (rate plus parts)
Upgrade such as a video or sound
card in desktop PC (rate plus parts)
If an issue can be
solved by me accessing your desktop using secure remote-desktop
software, the charge is $30 per half-hour.
Because of the time and attention
required to install/reinstall Windows, I have a 2-tier operating system
installation fee structure for the two installation levels I offer.
Pricing for Windows re-installations is contingent on your computer
having a Microsoft Windows sticker with valid serial key, an accessible manufacturers' recovery partition on your hard drive,
or a Windows 10 activation key associated with your Microsoft account.
I can help determine this for you.
The Basic Windows Install
(normally, price is included in the base repair rate - see pricing
This is a basic Windows installation similar to what you would see on
a new machine. Except that it's "clean". No extra software, no trial
programs that expire, nothing to bug you to pay more.
The "Basic Install" is geared toward those that don't mind finishing
up with Windows Updates and tweaking their own system. This install is
"no-frills" and will require updates and necessary plugins
like Adobe Flash.
- Install Windows and correct
hardware drivers - audio, graphics, Ethernet, wireless if
- Optimize files/file structure on
operating system drive
My Complete Windows Install: "The
Works" (add $35 to base rate)
I'm an expert at Windows installations. I do not use
"cookie-cutter" images because every computer has a different set of
hardware components. Both Windows 7 and 10 need to be updated
properly preferably before other software is installed.
I know what is needed on a day-to-day
basis by most of us. I also know how to tweak an installation so
Windows starts up fast and reacts snappy. Most importantly, I
know how to configure Windows 10 so that the "good" things
and the "bad" things are disabled from the start.
My installation service that I call
"The Works" is a reinstall or OS reset where your operating system is fully updated,
main start menu customized, and includes software that people will need but when they do need it, they don't know what they need or where to get it.
This complete setup means your computer will be ready for the real
world. All add-ons will already be installed so that all web
sites work properly, No
decisions will need to be made later and your computer will already
know how to handle the files normally encountered.
If I quote you a house-call /
pick-up rate, this service will include a complete set-up including
New Computer Setup:
An important and unique service I offer is
the New Computer Setup. Before you pay extra at the checkout, give an
online company a credit card number to activate an anti-virus, purchase
a maintenance plan or a reoccurring backup service for your new computer, consider letting me show
you how to avoid additional expenses.
service, your computer will be safer, will already know how to open commonly
encountered files, and you will have an increased knowledge about your
system and will be more self-sufficient and confident. You will
also own a computer that will run faster for a longer period of time.
My New Computer Setup
charged $35 plus the base rate. Here's what it includes and if
onsite, I will explain things as I go along:
If desired, I will configure Windows 10 to look and behave
more like Windows 7.
Update the operating system to the most recent build.
Remove unneeded "old" operating system files which can save
5-20GB of hard disk space.
Remove and/or disable the "nag-ware" and
"bloat-ware" and the
associated pop-ups that come installed on most new computers.
De-clutter your desktop of unneeded icons and add the
ones you need.
Remove the soon-to-expire trial software
(anti-virus, word-processing, etc.) and install better or equal
Disable unneeded background programs which can
slow down your system.
Install several of my favorite applications to make your
life easier and your computer "smarter".
Review your email situation and offer recommendations if
Teach you about your system if desired:
Windows 10 menu, settings, and navigation
Data backup: why, what and how
Printing and scanning
Proactive and defensive protection from malware and
Any other questions you may have
For someone that has
invested into a new Windows 10 machine but is unfamiliar with it, this
is money well spent and will mean night and day difference in
Many quick-fixes can be done on-site
in your home or business. Total for an on-site call lasting 1-hour or
less is the same as pickup/return service - Jessamine County is $70,
Fayette is $80, and Madison and Woodford are $90.
Time-consuming on-site solutions like complete system setup, large data transfers,
time-consuming issues, or operations
on slow-running systems are charged the regular fee plus $30 per half
hour after the 1st hour - I will be able to tell if more time is
required and you can make the decision beforehand . Virus removal,
system optimization, or basic networking setups usually fall in the
one-hour rate. A total reinstall of Windows will take longer and
should be done in my shop.
Estimates I offer will be honored. I only charge cost for parts needed -
there is never a markup on parts and my work is guaranteed - if I can't
fix it, you don't pay. Call me for a quote on anything not listed above.
Fill out my CONTACT FORM --
to reach me.
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